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Shipping

We have all our goods in stock. On weekdays we usually ship within 24 hours of receiving the order. As regards weekend orders we ship them on the very next working day.

Delivery methods

In addition to the Czech Republic and Slovakia, you can have our products delivered to any address in most EU countries, as well as Switzerland. In the Czech Republic and Slovakia, you can also use delivery to any of the outlets in the Zásilkovna network.

Delivery to a delivery point - Zásilkovna

Select one of the more than 6,000 delivery points in the Zásilkovna network in your order.

When the parcel arrives at the selected drop-off point, you will receive an information SMS and an email with a password that you will present at pick-up.

Once we have forwarded the goods for shipment via Zásilkovna (to the dispatch point and any address), you will receive an email with the tracking number.

This will give you a perfect overview of where the parcel is at the moment. You can track your shipment by entering the tracking number HERE.

Delivery to an address

Simply enter the address to which we should send your parcel. When the courier picks it up, you will receive an email and SMS with the estimated delivery date and time.

Immediately after we get the delivery company confirmation, we will automatically email you the invoice/tax receipt for the goods you purchased.

Free shipping

When delivered to a Z-point outlet (Zásilkovna) and an order over 500 CZK (20 €) you get free shipping.

When delivered to an address, free shipping applies to all orders over 1000 CZK (40 €) and is valid for the Czech Republic, Slovakia, Germany, Austria and Switzerland.

In other cases, the shipping price for delivery to a Z-point outlet is 59 CZK in the Czech Republic and 3.24 € in Slovakia.

For delivery to the address you specify, it is 75 CZK in the Czech Republic and 4.30 € in Slovakia.

Postage is always charged to other countries. Precise shipping costs to other European countries to be found in the shopping cart – in the second step "shipping & payment".

Payment

We offer several payment methods - you can find out the most important things about each of them in the PAYMENT tab.